Award winning Loss Assessors & Valuers
We are an award winning insurance loss assessing company, specialising in managing commercial and private client insurance claims for fires, floods and other damage, from small scale to multi-million pound claims.
Why Choose Us?
Minimising Disruption to Your Business
We use our extensive experience to keep your claim moving smoothly from start to finish. Our goal is simple: fast settlement, clear communication, and complete peace of mind. You can rely on a prompt response and a truly professional service.
Taking the Stress Out of Claims
We make sure you have the right cover in place and handle your claim swiftly and efficiently. Our expertise ensures you receive the settlement you’re entitled to—without the hassle. Expect a prompt response and a professional, supportive approach throughout.
Specialist Loss Assessors You Can Trust
From small incidents to multi‑million‑pound losses, we’re experts in managing claims for fire, flood, and all types of damage. With rapid response times and a consistently professional service, we’re here to protect your interests when it matters most.
Our Services
At DEK Claims, we provide a comprehensive range of services for both businesses and individuals — delivered with a personalised, approachable touch. Our support includes:
We ensure your policy is properly aligned with your insurance needs, so you’re protected when it matters.
We manage all communication between you and the Insurer, Broker, Loss Adjuster and Forensic Investigator, ensuring everything runs smoothly.
We streamline the claims process from start to finish, helping you achieve the right compensation with minimal stress and maximum clarity.
How we work
At DEK Claims, we have established strong working relationships with specialist forensic scientists, building surveyors, forensic accountants and other expert support services. Whenever needed, we bring these professionals in to ensure you receive the highest standard of service.
Early in the process, we gather comprehensive site information and review all relevant records to fully understand your circumstances and priorities. This thorough approach ensures your claim is prepared correctly in line with your policy, allowing it to be handled quickly and efficiently — reducing delays and helping you receive your settlement sooner.
Material Damage and Business Interruption Loss assessment experts
As a fully FCA‑approved firm, we meet rigorous professional standards and can represent any insured person or business. We handle all negotiations with your insurer’s appointed Loss Adjuster, eliminating the need for intermediaries and helping your claim progress more quickly and efficiently.
FCA approved
We meet stringent professional standards and are fully FCA approved, which means we can represent any Insured person or company. This enables us to conduct negotiations on your behalf with your Insurer’s appointed Loss Adjuster. Accordingly, there is no need to go through any third party, which helps ensure the matter is more swiftly and effectively dealt with.
Our Services
Loss Assessment
following insured losses under the Fire and Special Perils policy
Expert witness work
we are specialists in Alternative Dispute Resolution
Valuations
Building, Plant and Machinery valuations and review of Stock and Business Interruption cover
Policy liability enquiries
we ensure enquiries are completed swiftly and accurately to allow the cover to engage
Policy reviews
we will review your policy to ensure you have the right insurance policy for your needs, both current and future
Building claims
including reinstatement or indemnity and loss of market value basis of settlement
Inventory and valuations
of machinery, plant and all other contents
Stock-in Trade assessment
to include the reconciliation basis of calculation
Business interruption calculations
based on the losses of gross profit and the increase in cost of working
About Us?
Derek A Lamb, ACIArb, Dip CII, is principal of the company, started his career in 1973.
During his career, which has spanned over 40 years, Derek has worked for one of Britain’s largest Loss-Assessing companies where he gained vast experience across all disciplines of claim preparation. Derek was involved in several of the largest losses to have occurred in the UK history, and in recognition of his expert service Derek’s meeting with HRH Prince Charles has certainly provided a real highlight.
Derek is a member of The Chartered Insurance Institute and the Birmingham Insurance Institute, where he held various positions within the BII throughout his career including positions on the BII Main Council for over 10 years. During Derek’s BII Presidential year, he raised funds for the Birmingham University Cancer Studies Department, sufficient to enable the purchase of a Fluidics Wash machine.
In 2005, Derek was elected President of the Institute, being the only ‘pure’ Loss Assessor to have ever held that position nationally. Derek is also an Associate of the Chartered Institute of Arbitrators.
In March 2011, Derek was awarded the Distinguish Service Medal by the Chartered Insurance Institute for his service to the CII, both nationally and locally. He received his medal from CII President Mr Julian James and is the first Loss Assessor to receive this award.
His award was presented to him by the Chartered Insurance Institute (CII) President, Mr Julian James. Derek is the first Loss Assessor to receive this distinguished award.
Derek explained, “I’m honoured to receive this award, in recognition to my services to both Chartered Insurance Institute and the Birmingham Insurance Institute. Having joined in 1973, throughout my career I’ve held various positions within the BII and was a member of the Main Council for over 10 years.”
“There have been many highlights, but one that stands out was during my Presidential year, when I raised funds for the Birmingham University Cancer Studies Department, which enabled them to purchase a much needed Fluidics Wash machine.”
Chartered Insurance Institute Award
Contact Us
Feel free to contact us using the provided contact form or using the buttons below.
We aim to get back to you within 24hours.
dek@dekclaims.co.uk07 879 11 00 22
0121 421 1204
Dekclaims
35 Dwellings Lane
Quinton
Birmingham
B32 1RJ